Our primary services are:
Enterprise Infrastructure Services
The infrastructure development & management service (IDM)
practice at Cyberlink is a strategic business unit, focused
on providing IT infrastructure solutions and services to global
customers, covering various technology areas like data center
management, network management, messaging, server consolidation,
desktop services, facilities management, help desk, business
continuity planning and enterprise system management, amongst
others.
The IDM practice represents Cyberlink' capability to provide
"end-to-end" IT outsourcing solutions and system
integration solutions to customers. The practice draws synergy
from Cyberlink's industry practices and other service practices,
integrating application expertise with its infrastructure
expertise.
IDM ensures "end-to-end" service delivery to its
clients by understanding both business and application requirements
and architects the IT infrastructure solution and service
delivery framework backed by key performance indicators (KPI).
The experience gained by IDM in designing, managing &
architecting IT infrastructure solutions for Cyberlink, covering
heterogeneous technology platforms, as well as providing such
services to customers worldwide is now being leveraged to
provide such services to domestic customers as well.
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